Increase customers and their satisfaction while growing your business with the world's #1 customer relationship management (CRM) software. This 6 page laminated guide breaks down options for data and resource transition, data migration and essential tools and their function. Written by our sales and Salesforce guru and Lynda.com author Christopher Matthew Spencer, this well rounded primer to this powerful tool will show you the ropes and get you up and running with a proven roadmap to customer satisfaction and success.
6 page laminated guide includes:

Intro to Salesforce CRM

Salesforce Clouds

Salesforce CRM Editions

Planning Transition

Data Migration

Initial Setup

Permission Sets

Profiles

Users

Groups

Queues

Roles

Organization-Wide Default Sharing Settings

Data Sharing Overview

Health Check

Tips for Data Importing

Using Salesforce

Objects

Apps

Lightening Pages

Page Layouts

Tabs

Files

A Typical Salesforce Team's Workflow

Reports

Dashboards