Sales Operations | Sales Management | Sales Team Management | Sales Process Management | Sales Process Management
What you'll learn
Understand The Role, Responsibilities, And Strategies Of Effective Sales Operations
Gain Knowledge On Setting Sales Targets, Planning Territories, And Forecasting Sales
Learn How To Manage The Sales Cycle, From Prospecting Techniques To Closing Strategies
Discover Best Practices For Building, Motivating, And Managing A High-Performing Sales Team
Explore The Importance Of CRM In Sales Operations And How To Leverage Sales Enablement Tools
Grasp How To Collect, Analyze, And Leverage Sales Data For Data-Driven Decision Making
Familiarise With The Legal And Ethical Aspects Of Sales Operations, Including Contracts And Compliance
Learn How To Align Sales Operations With Business Goals For A Seamless Organisational Synergy
Requirements
This course doesn't require any specific prerequisites. While a basic understanding of sales concepts and principles can be helpful, it's not mandatory. We cover all the necessary foundational information in the course. The course is ideally suited to those who have an interest in improving sales operations within a business context, as it is designed to enhance understanding of sales operations and their real-world applications. You will need access to a computer or a mobile device with a stable internet connection to stream video lessons and download resources. Most importantly, a willingness to learn and engage with the course material is vital. We encourage active participation through quizzes and interactive discussions. Whether you are a beginner or have some experience in sales, this course is designed to cater to a wide range of learners. Join us on this exciting learning journey!
Description
Welcome to the "Foundations of Sales Operations" - your comprehensive guide to the world of sales operations. This course is expertly designed to equip you with a profound understanding of sales operations' concepts, strategies, and practical applications. Whether you are a beginner or an experienced professional, this course offers a wealth of knowledge to help you excel in sales operations.Here's what you'll learn:Fundamentals of Sales Operations: We begin by exploring the essentials, defining sales operations, its role and responsibilities, and discussing the connection between sales operations and other departments.Sales Planning and Management: Learn how to set sales targets, build effective territory plans, forecast sales, design incentive plans, and utilize performance metrics and KPIs.Sales Process and Cycle: Delve into defining a structured sales process, managing the sales pipeline, prospecting techniques, managing the sales cycle, and overcoming objections.Sales Team Management: Understand the structuring of a sales team, strategies for hiring and onboarding talent, sales training and skill development, and effective methods to motivate and engage your sales team.CRM and Sales Enablement Tools: Discover the critical role of Customer Relationship Management (CRM) in sales operations. Learn about selecting and implementing a CRM system, and best practices for its use. Also, explore various sales enablement tools and technologies that can empower your sales operations.Data-Driven Sales Operations: Learn about the role of data in sales operations, techniques for data collection and analysis, sales reporting and dashboards, and making data-driven decisions.Sales Contracts and Ethics: Gain insights into the legal aspects of sales operations, understanding sales contracts, and ensuring ethical selling and compliance.Strategic Alignment and Adaptation: Finally, learn to align your sales operations with broader business goals, foster effective communication and collaboration within sales teams, and commit to continuous improvement and adaptation.The course is filled with case studies and real-world examples of successful sales operations. We understand that applied learning is the best way to understand and retain concepts. Therefore, every module of this course includes practical tips and strategies that you can start implementing right away.Who is this course for?This course caters to a wide audience. Whether you are a budding sales professional, an experienced sales manager, a business owner looking to streamline your sales process, or a student of business, you will find this course useful and engaging.By the end of this course, you will have a robust understanding of sales operations, be equipped with strategies to improve your sales operations, and be ready to apply your learning to real-world scenarios. Let us embark on this enlightening journey and unlock the secrets to successful sales operations. Enroll today!Salil Dhawan
Overview
Section 1: Introduction
Lecture 1 What is Sales Operations?
Lecture 2 The Role and Responsibilities of Sales Operations
Lecture 3 Powerful Strategies to Transform Your Sales Operations
Lecture 4 The Relationship between Sales Operations and Other Departments
Section 2: Sales Planning and Strategy
Lecture 5 Building a Sales Territory Plan
Lecture 6 Setting Sales Targets and Objectives
Lecture 7 Sales Forecasting Techniques
Lecture 8 Sales Compensation and Incentive Plans
Lecture 9 Sales Performance Metrics and KPIs
Section 3: Sales Process Management
Lecture 10 Defining a Structured Sales Process
Lecture 11 Sales Pipeline Management
Lecture 12 Effective Sales Prospecting Techniques
Lecture 13 Managing the Sales Cycle
Lecture 14 Overcoming Sales Objections
Lecture 15 Closing Techniques and Strategies
Section 4: Sales Team Management
Lecture 16 Sales Team Structure and Roles
Lecture 17 Hiring and Onboarding Sales Talent
Lecture 18 Sales Training and Skill Development
Lecture 19 Sales Team Motivation and Engagement
Lecture 20 Performance Evaluation and Feedback
Section 5: Data-Driven Sales Operations
Lecture 21 The Role of Data in Sales Operations
Lecture 22 Sales Reporting and Dashboards
Lecture 23 Data-Driven Decision-Making in Sales
Section 6: Legal, Ethical, and Compliance Considerations
Lecture 24 Understanding Sales Contracts and Legal Agreements
Lecture 25 Ethical Selling and Compliance in Sales Operations
Section 7: Best Practices for Sales Operations Success
Lecture 26 Aligning Sales Operations with Business Goals
Lecture 27 Communication and Collaboration within Sales Teams
Lecture 28 Continuous Improvement and Adaptation in Sales Operations
Section 8: Conclusion
Lecture 29 Thank You
This course is intended for anyone interested in enhancing their understanding of sales operations. Whether you're a budding sales professional looking to build a solid foundation, a seasoned salesperson aiming to level up your skills, or a business owner trying to streamline your sales process, this course can offer you valuable insights and tools. It is equally beneficial for business students seeking practical insights into how sales operations work in the real world. The course is designed to be approachable for beginners while also providing advanced concepts and strategies that experienced professionals will find useful. Our goal is to cater to a wide range of learners, so regardless of your background or level of experience, if you're motivated to learn about sales operations, you will find this course valuable.
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