Faronics Deep Freeze helps eliminate computer damage and downtime by making computer configurations indestructible. Once Deep Freeze is installed on a computer, any changes made to the computer � regardless of whether they are accidental or malicious � are never permanent.Deep Freeze provides immediate immunity from many of the problems that plague computers today. Inevitable configuration drift, accidental system misconfiguration, malicious software activity, and incidental system degradation.



Faronics Deep Freeze helps eliminate computer damage and downtime by making computer configurations indestructible. Once Deep Freeze is installed on a computer, any changes made to the computer � regardless of whether they are accidental or malicious � are never permanent.Deep Freeze provides immediate immunity from many of the problems that plague computers today. Inevitable configuration drift, accidental system misconfiguration, malicious software activity, and incidental system degradation.

No matter what changes a user makes to a workstation. Simply restart to eradicate all changes and reset the computer to its original state � right down to the last byte. Expensive computer assets are kept running at 100% capacity and technical support time is reduced or eliminated completely.

The result is consistent trouble-free computing on a truly protected and parallel network, completely free of harmful viruses and unwanted programs. Deep Freeze Standard provides the bulletproof disk protection for computing environments with 5 or less workstations.

Absolute Protection
Guarantees 100% workstation recovery upon restart
Provides password protection and complete security
Protects multiple hard drives and partitions

Integration and Compatibility
Supports multi-boot environments
Single install for Windows XP, Vista, 7, 8.1,10 and 11
Compatible with Fast User Switching
Supports SSD, SCSI, ATA, SATA, and IDE hard drives
Supports FAT, FAT32, NTFS, basic and dynamic disks
Localized in six languages

Security
Secure the Master Boot Record (MBR)

Deployment Options
Offers silent install option for rapid network deployment
Provides option to deploy on multiple workstations as part of a master image

Whats New
Fixes

28484 Resolved an issue where Windows 10 workstations randomly hung when Deep Freeze was in Frozen state. (Case No. DCK-357-11563, QFR-533-92927, VVQ-945-75978, MZX-943-50816�)

31618 Resolved an issue where rebooting Deep Freeze to Frozen status from RDP resulted in Deep Freeze rebooting to Frozen & Locked status. (Case No. UFN-737-75949)

31717 Resolved an issue with being unable to uninstall Deep Freeze Server Standard from a computer with nComputing vSpace installed. (Case No. OXR-655-83849, FAQ-337-37149).

31754 Resolved an issue with being unable to lock the mouse/keyboard on a Lenovo Touchpad laptop. (Case No. TWX-508-88232)

33350 Resolved an issue with being unable to install on-premise Deep Freeze Enterprise after uninstalling Deep Freeze Cloud Agent and vice versa. (Case No. UZN-971-68888, UCK-583-96692-1)

34781 Resolved an issue where Deep Freeze workstations could not boot Frozen when Windows Update system history had permanent entries with Staged status. (Case No. ESK-568-54530, MMR-516-77876)

36010 Resolved an issue where workstations were randomly disappearing from the master console and remote consoles after updating to the latest Deep Freeze Enterprise version. (Case No. KBP-466-59587)

Known Issues

11387 NTFS Storage Spaces not supported. BSOD occurs on reboot on Windows 8 and higher computers with single or multiple NTFS Storage Spaces. (Case No: EGF-242-16878)

12344 Deep Freeze console does not sort IP Address column correctly. (Case No: TRV-310-98644)

12491 Deep Freeze console columns may show wrong status or the console may show error messages when connected remotely through LogMeIn or RDP session. Restart console to resolve. (Case No: ZME-498-42392, NES-367-79748, XQL-319-44460, YAE-971-22805)

18513 Installation of Deep Freeze workstation fails if user login name contains double byte characters. (Case No: OWZ-638-83495)

19676 The workstation column width in the Enterprise console may revert to zero after it has been moved. (Case No: SVY-817-92683)

20074 Installing Deep Freeze on workstations in some circumstances results in slow login when in a Frozen state. (Case No: VBL-745-23572, STU-985-82769, VGT-978-35363, ELK-520-80502, UJG-539-53162�)

20439 Unable to mount a virtual disk of Encase software when Frozen. (Case No: VIZ-411-82001)

21171 Unable to install apps from the Windows App Store once Deep Freeze is installed. Enable Windows Update service as a workaround. (Case No: ADD-325-21916)

21568 Issues with Dell full disk encryption software when Deep Freeze is installed. Knowledge Base. (Case No: ARY-947-73520, VNO-419-59600)

22504 Deep Freeze will not freeze systems on a Hyper-V Gen 2. (Case No: OKY-847-65054)

22765 Workstations showing offline status in the console after partially upgrading in some circumstances. (Case No: XZN-809-34880)

24222 OS column in Deep Freeze console is unable to filter by Windows 10 OS build number. (Case No: ZNT-428-53234)

25020 System crashes when loading virtual disk image using Arsenal Image Mounter software while in Frozen mode. (Case No: ELF-471-54366)

25585 Deep Freeze workstation cannot be Thawed on Intel Compute Stick device. (Case No: JGX-581-64326)

26698 Windows To Go displays a warning not to remove USB devices when booting the computer to Frozen state. (Case No. AUU-154-57782)

26892 Error running VIAware when Deep Freeze is installed. (Case No. GUG-407-78542)

27702 Workstation column disappears from view from the Deep Freeze Enterprise console. (Case No. EUW-250-81829)

27722 Error message �Cannot focus a disabled or invisible window� is showing up on Deep Freeze Enterprise when restore it from systray during RD connection (Case No. SZR-389-33085)

27756 External exception in FRZSTATE2k is reported when logging into computer. (Case No. UQY-750-68354)

27914 Deep Freeze console reapplies the Anti-Virus policy when the policy did not change. (Case No. FDM-221-57586)

28177 Subscription license key for Faronics Anti-Virus does not get carried over when upgrading to the latest Deep Freeze version (v8.6).

28202 Remote Desktop sessions disconnect from workstations if the keyboard and mouse are locked by Deep Freeze. (Case No. WJL-510-71190, FCV-449-24759, FBD-471-75003)

28494 Virtual Hard Disk (VHD) running the latest Deep Freeze is not restoring data upon reboot when Frozen. (Case No. OGZ-156-74801)

28686 BSOD in the Synaptics Touchpad driver when Deep Freeze locks keyboard and mouse. (Case No. GYI-525-58287)

28713 Unable to upgrade Windows 10 on computers where user profiles are located or redirected to ThawSpace. (Case No. BHN-830-35926, KPE-990-78407)

28944 Windows 10: Computers are slow to load when the system is Frozen. (Case No. PHH-637-76241, KBA-751-40608, OSW-251-37007, AWB-641-62005, MVO-952-88290)

28946 Deep Freeze causes a boot loop on computers locked by Absolute CompuTrace Software. (Case No. RZN-608-11663)

29310 Deep Freeze Enterprise LDAP Connector is returning with error Unable to extract data from LDAP Server if TLS 1.0 is not enabled. (Case No. TUW-924-35940, DNG-125-80864, QWG-359-68636, HGY-442-25699)

29842 Systems running Deep Freeze will not boot with Virtualization Based Security enabled. (Case No. AGS-503-14300)

29932 User defined groups are not correctly synchronized between Deep Freeze console and Cloud console. (Case No. LZQ-473-83874)

30015 Deep Freeze uninstall does not return REAgentC system file to its proper place. (Case No. XST-909-54528)

30308 User Setup screen is displayed after the install of a feature release during Deep Freeze Maintenance. (Case No. DPS-576-19538)

31652 Deep Freeze Machines getting into a boot loop cycle after enabling Memory Integrity in Core Isolation settings. (Case No. KGE-734-30441)

31689 Deep Freeze status screen on workstation not resizing with High Resolutions. (Case No. LWM-776-78457)

31781 Idle time task not firing on Touchscreen devices without physical keyboard and mouse. (Case No. WAQ-822-88425)

36241 Workstation columns disappear from the console when the computer goes to sleep. (Case No. PWT-290-57810, YVM-665-39262)

36310 Unable to install Deep Freeze on Windows 10 Enterprise multi-session (Azure-hosted). (Case No. KCV-628-85430)

36627 Audio device issues after installing Deep Freeze. (Case No. ZFJ-523-11474)

36814 Deep Freeze Enterprise console is slow to respond when there are too many computer Workgroups appearing in the console. (Case No. FFD-257-82802)

38240 Lenovo IdeaCentre AIO 5 touch screens are disabled after installing the latest version of Deep Freeze (Case No. MGV-509-90169)

39439 Incompatibility issues between Deep Freeze and Microsoft System Center Configuration Manager (SCCM) Software Metering feature. (Case No. SYJ-950-69155)

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